Consumers should beware of “blow-and-go” air duct cleaning companies. These companies often charge a nominal fee and do a poor job of cleaning the heating and cooling system. These companies may also persuade the consumer to pay for unneeded services with and/or without their permission.
Consumers are told they have mold and other toxic substances in their HVAC systems – claims which are most likely false and used merely to extort money. Coupons and flyers advertising rock bottom prices on “whole house air duct cleaning” and “HVAC mold and soot removal” arrive in the mail daily for some households. If you have knowledge of a practicing “blow-and-go” air duct cleaner, contact your local Better Business Bureau to report the company.
NADCA Interview with Michele Mason of the Better Business Bureau on avoiding air duct cleaning scams.
False Claims of NADCA Membership
Beware of air duct cleaning companies who claim to be NADCA members, but are not. Unfortunately, there are air duct cleaning companies that illegally use the NADCA logo or claim to be NADCA members when they are not. The best way to ensure that the company you hire is indeed a NADCA member is to look up the company in NADCA's Find a Professional Directory or contact NADCA Headquarters to verify membership at firstname.lastname@example.org.