Staff Mike Dwyer, CAE Chief Relationship Officer firstname.lastname@example.org As the Chief Executive Relationship Officer for Association Headquarters Mike is responsible for charting the course, developing the vision and implementing the necessary steps to ensure long term healthy client relationships between AH and the company’s 30+ full service clients. Mike also serves on the AH Office of the President, which is comprised of the company’s senior management team. Mike is also a partner at AH, along with Bob Waller, the President & CEO and Bill MacMillan, founder and Chairman of AH. In 2001, Dwyer earned the designation of Certified Association Executive from the American Society of Association Executives. In June of 2004, he was elected by his peers as President of the Board for the Delaware Valley Society of Association Executives and in 2006 he was selected by Association TRENDS magazine as a 2006 Young & Aspiring Association Professional. Mike was also the recipient of the 2011 Mid-Atlantic Society of Association Executives Points of Light Award, designed to honor an MASAE member who has demonstrated a commitment to his or her community and the needs of others. Dwyer and his wife Margaret (“Penny”) of 26 years have three children; Chandler is twenty, Owen is sixteen, and their daughter Madeline is fourteen-years-old. Jodi Araujo, CEM Chief Staff Executive email@example.com Jodi is the Chief Staff Executive for NADCA, the HVAC Inspection, Cleaning and Restoration Association. As Chief Staff Executive, Araujo is responsible for the strategic and financial oversight of the association and the staff. She works closely with the Board of Directors to translate the strategic vision for the association into action. She also publishes an industry magazine and works alongside Kristy Cohen to manage the marketing and public relations initiatives. Araujo ensures that NADCA remains at the cutting edge and fully immersed in all things affecting their industry. She is responsible for industry alliances, partnerships and relationships with other organizations, agencies, groups, corporations and individuals. Her responsibilities also include establishing and implementing systems, structures and development programs that support the human capital of the organization as a critical lever in accomplishing business goals. Jodi leads the team in continuous improvement for delivery of exceptional client services and works with Mike Dwyer to oversee the internal components of the client life-cycle. Jodi Araujo has 20 years of association management experience, from both the stand-alone and the small AMC model, bringing a broad spectrum of experience from which to draw. She holds the Certified Exhibition Manager designation and shares a passion for competitive sports. Araujo attended Columbia University, where she played basketball for the Lions while honing her skills and love of the written word. Araujo currently sits on the ASAE AMC Section Council. Feel free to contact Jodi for questions regarding: Strategic Initiatives Legal & Ethical Guidelines Budget & Financials Kristy Cohen Executive Director firstname.lastname@example.org Kristy Cohen serves as Executive Director of NADCA, the HVAC Inspection, Cleaning and Restoration Association. Kristy is responsible for operational oversight including strategic initiatives, program development, committee management, educational programs and certification. Kristy has over 20 years of experience in the non-profit world with a background in fundraising, non-profit management, strategic planning, financial management and volunteer recruitment. Kristy is passionate about her role in working with NADCA’s board and volunteer leaders to deliver high quality programs and benefits to support members’ success. Kristy’s background includes a Political Science degree from Appalachian State University along with Dale Carnegie Management Training and the NLI Fellow Leadership Institute program with the Community Foundation of New Jersey. Kristy is an avid baseball mom who lives in Cherry Hill, NJ with her husband David and their three boys; Gabe (12), Ben (10) and Zach (8). Feel free to contact Kristy regarding: Strategic Initiatives Volunteer Committee Service Education & Certification Programs Carla Cheifetz Meeting Manager email@example.com Growing up with a large extended family who loved to eat and host parties, it became a natural fit for Carla to get involved in the event and meeting planning business. Carla earned her degree in Culinary and Business Management from Johnson & Wales University. She has worked for Disney, Sheraton, Starwood, and has served as an Executive Director for a nonprofit organization. In 2008, the market crashed leaving her unemployed. With no job in sight, 2 children and not willing to give up, Carla purchased a franchise business which she successfully owned and managed for 6 years. Life took another turn in July 2015, when Carla joined NADCA as a Meeting Manager. Feel free to contact Carla regarding: NADCA Events: Annual Meeting & Fall Technical Conference Call for Papers & Speaking Opportunities Holly French Membership Coordinator firstname.lastname@example.org Holly serves as NADCA’s Membership and Certification Coordinator. In this role, she facilitates membership and certification for members and prospective members, assists consumers, and promotes NADCA Standards while supporting NADCA’s overall strategic goals. Holly prides herself on providing a high level of customer service to members and consumers. Prior to her role with AH, Holly’s background includes facilities and emergency management, process analysis and improvement, finance, and non-profit experience. Holly earned a Bachelor’s of Science in Business and Management from Woodbury University, and holds a Facility Management Professional (FMP) credential through the International Facility Manager’s Association (IFMA). She previously served on the OC IFMA’s Executive Board for 3 years, and recently completed a course in Change Management. Feel free to contact Holly regarding: Membership Certification Renewals General Inquiries Christina DeRose Standards and Specifications Marketing Manager email@example.com Christina advocates for NADCA’s interests as their Standards and Specifications Marketing Manager. Her role is essential to building relationships with Architectural and Engineering professionals and ensuring that the NADCA General Specification and ACR are highlighted in their own specifications. Christina’s work history includes serving as the Operations Manager for a national facility maintenance company and as the Service Manager for a reputable HVAC contractor. She brings extensive sales and customer service experience, and is well-versed in property maintenance. Christina earned her degree in Marketing and Business Management from Rutgers University. In her spare time she enjoys cooking, working out, and spending quality time with her family. Feel free to contact Christina regarding: ACR, The NADCA Standard NADCA General Specifications Holly Rose Industry Relations firstname.lastname@example.org Holly Rose came to AH with over 20 years as the principal of HR Communications – a firm specializing in graphic design and marketing for a wide range of small companies as well as non-profit organizations. Holly has over five years’ experience exhibiting at national trade shows while working for a manufacturing company, so understands multiple perspectives of conference production. Holly’s strengths enable her to effectively research and comprehend complex and highly technical industries, as she consistently demonstrates her effectiveness and performance in this regard. At NADCA she is a Manager of Industry Relations. Holly lives in New Jersey and enjoys gardening, cooking, biking and has a lifelong love of skiing. She leads an active life spending time with her three grown children, plus a soon to be son-in-law and daughter-in-law! Feel free to contact Holly regarding: Exhibit Sales & Sponsorship Advertising Opportunities Victoria Ramsay Client Services Specialist email@example.com Victoria is a 2013 graduate of Mount St. Mary’s University in Emmitsburg, MD with a B.S. in Sports Management. Some of her hobbies include going to the beach, traveling, spending time with her family and friends and being a diehard Philadelphia sports fan. Feel free to contact Victoria regarding: Membership Renewals Meeting Registration General Inquiries Caitlin McWilliams Press Contact firstname.lastname@example.org Caitlin serves as the lead of NADCA’s marketing and communications team. In this role, she develops, manages, and executes the overall marketing and public relations strategies for the association in support of its strategic goals. During Caitlin’s tenure with NADCA, the association has been featured in several trade and industry publications as well as in top consumer-facing media including Family Circle, Men’s Health, The Washington Post, and on the popular TV series, Inside Edition. Caitlin earned her degree in communications from East Carolina University, and prides herself on being an ECU pirate. She lives in Lumberton, NJ. Feel free to contact Caitlin regarding: Media Requests Marketing Initiatives Jon Kinsella Marketing Manager email@example.com Jon is the Digital MarCom Manager at AH. His passion is helping nonprofit organizations achieve their mission, enhance their brand, and storytell through digital marketing. #ThinkSocial is his rallying cry. Prior to AH, Jon was the communications manager and spokesperson for a nonprofit organization dedicated to improving the quality of life people experience after brain injury. There he developed and implemented the annual communications plan, which included online brand building, multimedia production, email marketing and lead generation, social media community management, website management, search engine optimization, and public relations. He also served as lead point person on media interactions. Sarah Black Editor firstname.lastname@example.org Sarah has worked in publishing for more than 10 years, with a background in consumer magazine publishing and content strategy. In her role as editor of DucTales, Sarah is responsible for content development and production of each issue, and says the best part of her job is seeing an issue through from concept to print. She has a BA in English from Cardinal Stritch University and a MS in Publishing from NYU. When she's not immersed in DucTales, Sarah enjoys spending time with her family and traveling.