Staff Mike Dwyer, CAE Chief Relationship Officer email@example.com As the Chief Executive Relationship Officer for Association Headquarters Mike is responsible for charting the course, developing the vision and implementing the necessary steps to ensure long term healthy client relationships between AH and the company’s 30+ full service clients. Mike also serves on the AH Office of the President, which is comprised of the company’s senior management team. Mike is also a partner at AH, along with Bob Waller, the President & CEO and Bill MacMillan, founder and Chairman of AH. In 2001, Dwyer earned the designation of Certified Association Executive from the American Society of Association Executives. In June of 2004, he was elected by his peers as President of the Board for the Delaware Valley Society of Association Executives and in 2006 he was selected by Association TRENDS magazine as a 2006 Young & Aspiring Association Professional. Mike was also the recipient of the 2011 Mid-Atlantic Society of Association Executives Points of Light Award, designed to honor an MASAE member who has demonstrated a commitment to his or her community and the needs of others. Dwyer and his wife Margaret (“Penny”) of 26 years have three children; Chandler is twenty, Owen is sixteen, and their daughter Madeline is fourteen-years-old. Jodi Araujo, CEM Chief Staff Executive firstname.lastname@example.org Jodi is the Chief Staff Executive for NADCA, the HVAC Inspection, Cleaning and Restoration Association. As Chief Staff Executive, Araujo is responsible for the strategic and financial oversight of the association and the staff. She works closely with the Board of Directors to translate the strategic vision for the association into action. She also publishes an industry magazine and works alongside Kristy Cohen to manage the marketing and public relations initiatives. Araujo ensures that NADCA remains at the cutting edge and fully immersed in all things affecting their industry. She is responsible for industry alliances, partnerships and relationships with other organizations, agencies, groups, corporations and individuals. Her responsibilities also include establishing and implementing systems, structures and development programs that support the human capital of the organization as a critical lever in accomplishing business goals. Jodi leads the team in continuous improvement for delivery of exceptional client services and works with Mike Dwyer to oversee the internal components of the client life-cycle. Jodi Araujo has 22 years of association management experience, from both the stand-alone and the small AMC model, bringing a broad spectrum of experience from which to draw. She holds the Certified Exhibition Manager designation and shares a passion for competitive sports. Araujo attended Columbia University, where she played basketball for the Lions while honing her skills and love of the written word. Feel free to contact Jodi for questions regarding: Strategic Initiatives Legal & Ethical Guidelines Budget & Financials Learn more about Jodi, in this welcome message. Kristy Cohen Executive Director email@example.com Kristy Cohen serves as Executive Director of NADCA, the HVAC Inspection, Cleaning and Restoration Association. Kristy is responsible for operational oversight including strategic initiatives, program development, committee management, educational programs and certification. Kristy has over 20 years of experience in the non-profit world with a background in fundraising, non-profit management, strategic planning, financial management and volunteer recruitment. Kristy is passionate about her role in working with NADCA’s board and volunteer leaders to deliver high quality programs and benefits to support members’ success. Kristy’s background includes a Political Science degree from Appalachian State University along with Dale Carnegie Management Training and the NLI Fellow Leadership Institute program with the Community Foundation of New Jersey. Kristy is an avid baseball mom who lives in Cherry Hill, NJ with her husband David and their three boys; Gabe (13), Ben (11) and Zach (9). Feel free to contact Kristy regarding: Strategic Initiatives Volunteer Committee Service Education & Certification Programs Learn more about Kristy, in this welcome message. Caitlin McWilliams Assistant Executive Director firstname.lastname@example.org Caitlin serves as NADCA’s Assistant Executive Director. In this role, she works with NADCA's committees to develop programs and services to support our members' success and oversees NADCA's many marketing initiatives. During Caitlin’s tenure with NADCA, the association has been featured in several trade and industry publications as well as in top consumer-facing media including Family Circle, Men’s Health, The Washington Post, and on the popular TV series, Inside Edition. Caitlin earned her degree in communications from East Carolina University, and prides herself on being an ECU pirate. She lives in Lumberton, NJ. Feel free to contact Caitlin regarding: Programs and Services Joining a Committee Marketing Initiatives Ashton Hald Meeting Manager email@example.com Ashton Hald is the Meeting Manager for National Air Duct Cleaners Association (NADCA). Ashton has been in the meeting and event management industry since 2007, planning meetings in the scientific and not-for-profit environments. Most recently, Ashton worked for the American Association for Cancer Research (AACR) where she was part of a team managing more than 40 meetings and events annually. She was responsible for managing the Headquarters Hotel for the AACR Annual Meeting, where over 40 meetings and events were held at that hotel alone. Ashton is a member of the Professional Convention management Association (PCMA) and sits on the Emerging Leaders Committee with the local Greater Philadelphia Chapter. Feel free to contact Ashton regarding: Annual Meeting & Exposition Fall Technical Conference Learn more about Ashton, in this welcome message. Holly French Membership Coordinator firstname.lastname@example.org Holly serves as NADCA’s Membership and Certification Coordinator. In this role, she facilitates membership and certification for members and prospective members, assists consumers, and promotes NADCA Standards while supporting NADCA’s overall strategic goals. Holly prides herself on providing a high level of customer service to members and consumers. Prior to her role with AH, Holly’s background includes facilities and emergency management, process analysis and improvement, finance, and non-profit experience. Holly earned a Bachelor’s of Science in Business and Management from Woodbury University, and holds a Facility Management Professional (FMP) credential through the International Facility Manager’s Association (IFMA). She previously served on the OC IFMA’s Executive Board for 3 years, and recently completed a course in Change Management. Feel free to contact Holly regarding: Membership Certification Renewals General Inquiries Learn more about Holly, in this welcome message. Brian Flynn Standards and Specifications Marketing Manager email@example.com Brian Flynn is the Standards and Specifications Marketing Manager for NADCA. He is responsible for promoting ACR, the NADCA Standard and the NADCA General Specification. His role is essential to building relationships with Architectural and Engineering professionals to ensure that the NADCA General Specification and ACR are highlighted and that NADCA membership and certification are specified in commercial specifications. Brian’s been involved in the HVAC industry for the last couple of years. In his last role, he managed advertising and promotional programs for a wholesale HVAC company, in addition to event management. He has grown up working in the hospitality industry, which assures his commitment to exceptional customer service. Brian earned his Marketing degree with a concentration in Sustainability and Communications from West Virginia University. In his free time, you can find Brian enjoying concerts, running, hiking, and practicing yoga. Feel free to contact Brian regarding: ACR, the NADCA Standard for Assessment, Cleaning, and Restoration NADCA General Specification Holly Rose Industry Relations firstname.lastname@example.org Holly serves as NADCA's Industry Relations Manager. In her role, Holly works to build relationships with NADCA Associate Members, vendors and exhibitors to deliver valuable sponsorship and advertising opportunities. Holly brings extensive sales and customer service experience, and is well-versed in the air duct cleaning industry. Feel free to contact Holly regarding: Exhibit Sales & Sponsorship Advertising Opportunities Victoria Ramsay Client Services Specialist email@example.com Victoria is a 2013 graduate of Mount St. Mary’s University in Emmitsburg, MD with a B.S. in Sports Management. Some of her hobbies include going to the beach, traveling, spending time with her family and friends and being a diehard Philadelphia sports fan. Feel free to contact Victoria regarding: Membership Renewals Meeting Registration General Inquiries Jon Kinsella Marketing Manager firstname.lastname@example.org Jon is the Digital MarCom Manager at AH. His passion is helping nonprofit organizations achieve their mission, enhance their brand, and storytell through digital marketing. #ThinkSocial is his rallying cry. Prior to AH, Jon was the communications manager and spokesperson for a nonprofit organization dedicated to improving the quality of life people experience after brain injury. There he developed and implemented the annual communications plan, which included online brand building, multimedia production, email marketing and lead generation, social media community management, website management, search engine optimization, and public relations. He also served as lead point person on media interactions. Sarah Black Editor email@example.com Sarah has worked in publishing for more than 10 years, with a background in consumer magazine publishing and content strategy. In her role as editor of DucTales, Sarah is responsible for content development and production of each issue, and says the best part of her job is seeing an issue through from concept to print. She has a BA in English from Cardinal Stritch University and a MS in Publishing from NYU. When she's not immersed in DucTales, Sarah enjoys spending time with her family and traveling.