National Air Duct Cleaners Association Warns of Scams Targeting Homeowners

Association Urges Homeowners to be Aware of Rise in Air Duct Cleaning Scams on Facebook

MT. LAUREL, NEW JERSEY [November 30, 2023] — The National Air Duct Cleaners Association (NADCA) — also known as the HVAC Inspection, Cleaning, and Restoration Association — warns homeowners to beware of air duct cleaning and HVAC maintenance deals that seem too good to be true. “In recent months, we have observed a notable increase in scammers targeting neighborhood groups on Facebook, and homeowners need to be aware,” said April Yungen, ASCS, CVI, NADCA President and Chairperson of the Board.

“Scammers in these groups use stock photos from the internet of duct cleanings, or even steal images from legitimate companies, removing any branding or logos,” said Yungen. “A reputable company will have a proper website, email address, and phone number, and the person who answers the phone won’t sound like a telemarketer.”

While scams are not exclusive to the air duct cleaning industry, NADCA aims to help prevent homeowners from falling prey to dishonest tactics during their next home maintenance project. Here are five common schemes to avoid: 

  1. Pressure for a Quick Decision: A respectable company won’t pressure you into making an immediate decision. Qualified contractors know that home improvement services are a serious investment, and understand if you need to take a few days to carefully consider your decision.
  2. Ask for Payment Up Front or Only Accept Cash: While a reasonable down payment can be part of the process, an excessive down payment — or asking for payment in full — is a red flag. A reputable company might require a small deposit upfront, leaving most of the balance to be paid at the completion of the job.
  3. Convince the Homeowner of Unforeseen Problems: While unforeseen problems do pop up, be cautious if your contractor starts finding reasons to increase prices. Make sure all changes are in writing, and if you’re suspicious about price increases, consider getting a second opinion.
  4. Knock on Your Door: Beware of a contractor who knocks on your door saying he/she was “just in the neighborhood.” An established company will earn business through advertisements or referrals. Going door-to-door to find work is a sure sign of a scammer.
  5. Low-ball Prices: While reputable companies may offer promotional pricing or discounts, it’s best to be cautious of companies that promote rock-bottom prices for services. Beware of coupons with an ultra-low price for “whole house air duct cleaning” or “HVAC mold and soot removal.”

NADCA encourages homeowners to be vigilant and share this information within their communities. If you encounter a scammer in your neighborhood Facebook group, shut it down by commenting to alert your neighbors.

Homeowners looking for a legitimate air duct cleaning service can visit and enter a ZIP code to see a list of NADCA members nearby.